Shipping policy
HOW LONG WILL IT TAKE TO GET MY ORDER?
PREORDERS take up to 3-4 business weeks to be processed or earlier. After that, the shipping time of each order will be dependent on USPS or UPS.
IN STOCK ORDERS will be processed within 1-3 business days. We do not ship over the weekends.
WHERE IS MY TRACKING INFORMATION?
Once the order is shipped, tracking information will automatically be sent to the email provided.
WHY IS INTERNATIONAL SHIPPING SO EXPENSIVE?
All international orders are shipped with tracking information to ensure their arrival. All international shipping prices are as is. We do not add extra charges. Please be aware that you, the recipient, will have to pay customs fees. All international sales are final.
HOW DO I EXCHANGE/ RETURN A PRODUCT?
ALL SALES FINAL
WHY WAS MY ORDER REFUNDED?
We usually refund orders if the orders fall into the following reasons:
- We do not have the items in stock suddenly.
- Your order didn't pass our approval process due to a history of disputing after receiving the orders.
- Your order didn't follow the limit guideline on special released items.
OUR SELLER AND BUYER PROTECTION POLICIES DO NOT ALLOW FOR ADDRESS CHANGES. PLEASE DOUBLE CHECK THE ADDRESS BEFORE COMPLETING THE ORDER AT CHECK OUT, MAKING SURE APT, UNIT, OR SUITE NUMBERS ARE INCLUDED. IF AN ADDRESS WAS ENTERED IN ERROR, PLEASE EMAIL dazzleoffical@gmail.com WITH THE ORDER NUMBER AND CANCELLATION REQUEST. WE WILL CANCEL THE ORDER ALLOWING CUSTOMERS TO REORDER AND INPUT THE CORRECTED INFORMATION. PLEASE NOTE, WE CANNOT CANCEL ORDERS ONCE THEY HAVE BEEN SHIPPED.